Privacy Policy

Introduction

Native Japanese Fluency Online School (hereinafter "the School") recognizes the importance of your personal information and strives to handle it appropriately and protect it based on the laws concerning personal information protection.

1. Definition of Personal Information

In this policy, "Personal Information" refers to information about a living individual that can identify a specific person through names, birth dates, contact details, or other descriptions (including information that can be easily cross-referenced with other data).

2. Purpose of Collecting Personal Information

The School collects personal information by lawful and fair means solely for the purposes listed below:

• For the provision and operation of free trial lessons and regular lessons.
• For communication regarding reservations, cancellations, and rescheduling.
• For billing, payment confirmation, and related administrative procedures (including the use of Stripe payment services).
• For responding to inquiries and sending necessary materials.
• For service improvement, development of new services, and marketing activities.
• For sending important notifications from the School (e.g., changes to terms or policies).

3. Use of Personal Information

Personal information collected by the School will be used exclusively for the purposes listed in section 2. We will not use the information for any other purpose without the User's consent.

4. Provision of Personal Information to Third Parties

The School will not provide personal information to third parties without the User's consent, except when mandated by law.

However, when entrusting necessary operational tasks to external contractors, the School will enter into a contract for personal data protection with the contractor and provide appropriate supervision.

5. Payment Information Security

When paying tuition fees, credit card information provided by the User is processed directly by the payment processing service (Stripe). The School does not directly hold or manage the User's credit card or bank account details.

6. Management and Security of Personal Information

The School implements necessary and appropriate security measures to prevent the leakage, loss, destruction, or alteration of personal information. We also provide appropriate training and supervision to employees who handle personal information.

7. Changes to the Privacy Policy

The School may change this policy without prior notice due to changes in laws or service improvements. The revised policy will take effect upon its publication on this website.